Is there net neutrality regulation?

Yes. See Eu Regulation 2015/2120 and BEREC Guidelines on the Implementation by National Regulators of European Net Neutrality Rules

Has any national regulator issued any regulation regarding zero rating?

No. Annual country reports on open internet from national regulators – 2017

Is zero rating permitted by the national regulation or tolerated by the national regulator?


Name of the operators implementing zero rating offerings:

Vodafone, Simyo, Tuenti.

Are the operators zero-rating specific services (e.g. only Whatsapp) or classes of services (e.g. all instant messaging apps)?

Specific apps.

In case only specific services are zero rated, what are the zero rated services?

Vodafone –

Vodafone Social Pass – Unlimited Facebook, Instagram, Twitter, Linkedin, Snapchat, Tinder, Flickr, Tumblr, Grindr, Badoo, Meetic, Adopta un tío, Periscope.

Vodafone Music Pass – Unlimited Apple Music, SoundCloud, Napster, Spotify, Deezer, Tidal.

Vodafone Video Pass – Unlimited HBO, Vodafone TV Online, Netflix, Vevo, Fox News, Youtube, Vimeo, Dailymotion, Youtube Kids, Rakuten TV, Twitch.

Vodfone Maps Pass – Unlimited iCoyote, Google Maps, Google Earth, Waze, Here, Tomtom.

Vodafone “Chat Incluido” – Unlimited WhatsApp, Line, Telegram, We Chat, Blackberry IM

Message+ –

 “Bono Chat” – 300MB of data to consume with Telegram or Whatsapp at a lower price than regular tariffs

Tuenti –

 “Voz Digital” – unlimited VOIP calls with Tuenti’s own app.

Is the zero-rated service throttled or blocked after the data volume is exceeded?

Vodafone –

Services keep on being zero rated even after data cap is reached.

Message+ –

Services keep on being zero rated even after data cap is reached and also as standalone.

Tuenti –

Service keep on being zero rated even after data cap is reached.

Is the user signing up for free (e.g. zero rated services are bundled with specific offerings) or is the zero rating offering?

Vodafone Social Pass – 3€/month.

Vodafone Music Pass – 3€/month.

Vodafone Video Pass – 8€/month.

Vodafone Maps Pass – 3€/month.

Is the Content of Application  Provider paying to be zero-rated?

Not available.

Is the zero rating offering time-limited?

Internet penetration level:

In Oct/2019, 92.5% per IWS

Is there data protection regulation in the country?

Yes. General Data Protection Regulation (EU) 2016/679 (“GDPR”)

Name of the person providing information (optional):

Alfa Sanhéz-Xnet