South Africa

Is there net neutrality regulation?


Has any national regulator issued any regulation regarding zero rating?


 Is zero rating permitted by the national regulation or tolerated by the national regulator?


 Name of the operators implementing zero rating offerings:


 Are the operators zero-rating specific services (e.g. only Whatsapp) or classes of services (e.g. all instant messaging apps)?

Specific apps (under Facebook Free Basics Programme).

 In case only specific services are zero rated, what are the zero rated services?

COMMUNICATION: Cell C / Facebook Messenger/

EDUCATION:Be Smart / D-Sliders / FunDza / LoveWords / Scholars4Dev / Wattpad / Worldreader

HEALTH: CHAPS / Facts for life / Health 24 HIV360

FINANCE: MoneyMatters / Smart Business / Your Money

INFORMATION: Bing Search / OLX / WikiHow / Wikipedia / JOBS / Careers 24 / Harambee

NEWS: BBC News / Gumtree / News24

SPORTS: SuperSport / WOMEN / BabyCenter & MAMA / iLearn Intel / ®She Will Connect / Girl Effect

Is the zero-rated service throttled or blocked after the data volume is exceed?


Is the user signing up for free (e.g. zero rated services are bundled with specific offerings) or is the zero rating offering?


 Is the Content of Application  Provider paying to be zero-rated?


 Is the zero rating offering time-limited?


 Internet penetration level:

In Oct/2019, 56.2% of the population, per IWS.

 Is there data protection regulation in the country?

Yes. Protection of Personal Information Act (“POPIA”). ‘’

 Name of the person providing information (optional):