Is there net neutrality regulation?

Yes. See EU Regulation 2015/2120 and BEREC Guidelines on the Implementation by National Regulators of European Net Neutrality Rules

Has any national regulator issued any regulation regarding zero rating?


 Is zero rating permitted by the national regulation or tolerated by the national regulator?


Name of the operators implementing zero rating offerings:

Wind; H3G

Are the operators zero-rating specific services (e.g. only Whatsapp) or classes of services (e.g. all instant messaging apps)?

Specific apps.

In case only specific services are zero rated, what are the zero rated services?

Wind –

Veon (proprietary app offering IM, VoIP)

H3G –

“Music by 3” (proprietary app offering musical content)

Is the zero-rated service throttled or blocked after the data volume is exceeded?


Is the user signing up for free (e.g. zero rated services are bundled with specific offerings) or is the zero rating offering?

Wind –

is free if bundled with smartphone internet fare

H3G –

comes with cost (weekly fee) after initial 30 days promo free.

 Is the Content of Application  Provider paying to be zero-rated?


Is the zero rating offering time-limited?

Internet penetration level:

In Oct/2019, 92.5% per IWS

 Is there data protection regulation in the country?

Yes. General Data Protection Regulation (EU) 2016/679 (“GDPR”)

 Name of the person providing information (optional):

Giuseppe Aceto