Ghana

Is there net neutrality regulation?

No.

Has any national regulator issued any regulation regarding zero rating?

No.

Is zero rating permitted by the national regulation or tolerated by the national regulator?

Yes.

Name of the operators implementing zero rating offerings:

1) MTN

2) Airtel

3) Tigo https://info.internet.org/en/story/where-weve-launched/

Are the operators zero-rating specific services (e.g. only Whatsapp) or classes of services (e.g. all instant messaging apps)?

Specific apps.

In case only specific services are zero rated, what are the zero rated services?

1) m.wikipedia & zero.wikipedia https://wikimediafoundation.org/wiki/Mobile_partnerships

2) Facebook + specific (for-profit and non-for-profit) services included into the Free Basics agreement with Facebook and respecting the technical requirement established by the agreement http://africa.airtel.com/wps/wcm/connect/africarevamp/ghana/home/personal/internet/internet-services/free_facebook

3) Facebook + specific (for-profit and non-for-profit) services included into the Free Basics agreement with Facebook and respecting the technical requirement established by the agreement.

Is the zero-rated service throttled or blocked after the data volume is exceed?

No.

Is the user signing up for free (e.g. zero rated services are bundled with specific offerings) or is the zero rating offering?

1) and 2) Requires active SIM.

Is the Content of Application  Provider paying to be zero-rated?

No.

Is the zero rating offering time-limited?

1) Unclear from operator website.

2) Website says for 1 year.

Internet penetration level:

In Oct/2019, 39.0% of the population, per IWS

Is there data protection regulation in the country?

Yes. Data Protection Act, 2012 (Act 843) (‘Act’). ‘https://www.dataprotection.org.gh/sites/default/files/Data%20Protection%20Act%20%2C%202012%20%28Act%20843%29.pdf’

Name of the person providing information (optional):

Dhanaraj Thakur.