Is there net neutrality regulation?

Yes, Resolution 3502/2011, giving the regulator (Comision de Regulacion de Comunicaciones) the power to enforce Net Neutrality

Has any national regulator issued any regulation regarding zero rating?


Is zero rating permitted by the national regulation or tolerated by the national regulator?


Name of the operators implementing zero rating offerings:


Are the operators zero-rating specific services (e.g. only Whatsapp) or classes of services (e.g. all instant messaging apps)?

Specific apps.

In case only specific services are zero rated, what are the zero rated services?

Multiple options for free bonus data offered depending on plan. For e.g., Free (and unlimited) access provided to WhatsApp and Facebook with purchase of 2GB, 30 day data plan.

Is the zero-rated service throttled or blocked after the data volume is exceeded?


Is the user signing up for free (e.g. zero rated services are bundled with specific offerings) or is the zero rating offering?

Requires purchase of relevant base plan.

Is the Content of Application  Provider paying to be zero-rated?


Is the zero rating offering time-limited?

Yes, as per validity of base plan.

Internet penetration level:

In Oct/2019, 63.2.6% per IWS

Is there data protection regulation in the country?

Yes. Article 15 of the Colombian Constitution sets forth fundamental rights to intimacy, good name or reputation and data protection. *Law 1266/08* (‘Law 1266’), reviewed by the Colombian Constitutional Court in Decision C 1011/08, regulates the collection, use and transfer of personal information regarding monetary obligations related to credit, financial and banking services. Law 1581 of 2012 (‘Law 1581’), reviewed by the Colombian Constitutional Court in Decision C-748/11, contains comprehensive personal data protection regulations. This law is intended to implement the constitutional right to know, update and rectify information gathered about them in databases or files, enshrined in Article 20 of the Constitution, as well as other rights, liberties and constitutional guarantees referred to in Article 15 of the Constitution.

Name of the person providing information (optional):

Dhanaraj Thakur.